You can contact our technical support team via email or contact our office staff via phone. Our contact hours are:
Monday to Friday
From 9.00 am to 5.00 pm
Phone: 09 283 0027

    Further Contact Information

    All customers can expect to receive an email response to their enquiry within 2-3 hours of contacting The Remote Warehouse. Please allow longer for responses on the weekend.

    Please read the descriptions on the remote listings carefully and email us with any questions before purchasing. We provide a 12 month warranty on any faulty products and will meet our obligations under the Consumer Guarantees Act - this does not cover misuse or damage to the remote or product.

    All of our remotes and products are sent from our Auckland based warehouse. Please note we do not allow purchase collection from our warehouse.

    If you have any questions or require any assistance in finding the right remote for your gate, garage or car please feel free to email us at:

    For accounts and admin enquiries please email:

    Office & Postal Address

    Office Address: 10 Horokaka Place, Papamoa Beach, Papamoa 3118
    (Please note stock is held and dispatched from a separate location, there are no onsite sales).

    Office Hours: Monday to Friday 9.00 am to 5.00 pm