You can contact us via email, phone or use our Live Chat option online on our website.

Our contact hours by phone are:
Monday to Friday
From 9.00 am to 5.00 pm
Toll Free Phone: 0800 289 736
Auckland Phone: 09 283 0027


    Further Contact Information

    All customers can expect to receive an email response to their enquiry within 2-3 hours of contacting The Remote Warehouse. Please allow longer for responses on the weekend.

    Please read the descriptions on the remote listings carefully and email us with any questions before purchasing. We provide a 12 month warranty on any faulty products and will meet our obligations under the Consumer Guarantees Act - this does not cover misuse or damage to the remote or product.

    All of our remotes and products are sent from our Auckland or Papamoa based warehouse's. Please note we do not allow purchase collection from our warehouse's.

    If you have any questions or require any assistance in finding the right remote for your garage, gate or car please feel free to email us at:


    Office & Postal Address

    Office Address: 10 Horokaka Place, Papamoa Beach, Papamoa 3118
    (Please note there is no showroom or onsite sales from this address currently).

    Office Hours: Monday to Friday 9.00 am to 5.00 pm